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Royo Rides

Sign up/Login

  • Sign up via Email/Mobile number: Customer will have to enter the email ID/mobile number in proper email/mobile number format for sign up. Customer will have to select password during sign up.
  • Sign up via Facebook: Customer will have the ability to directly sign up via personal Facebook account. The Facebook API to be invoked and all the personal details to be fetched from Facebook account.
  • Account activation: Customer will receive the confirmation link the email, upon clicking the link the account to be verified and activated for accessing the services.
  • Log-in: Customer will have the ability to login via the email ID/mobile number and password entered during sign up. Customer can also log in directly via the Facebook account.
  • Remember me: Customer will have the ability to check on the checkbox present on the screen to allow the platform to remember the login credentials. There credentials will get saved to the backend and will automatically pops up whenever the user signs in.
  • Forgot Password: Customer will have the ability to reset his account password by clicking on this field. A link to be sent to the email ID for resetting the current password.

Aggregation

    • Enabled reverse geocoding to track customer’s location.
    • Ability to enter pickup and drop off location manually or by dropping pin on map.
    • Ability to view vehicle category (category to be listed by service owner).
    • Ability to select vehicle category.
    • Ability to apply filters like driver who can accept card payments, cash payment, non smoking etc.
    • Ability to view base price, per minute charge, per kilometer charge, maximum seating capacity related to each vehicle category, minimum fare (to be set by service owner).
    • Ability to view fare estimate (fare to be calculated on the basis of the parameters set for the vehicle category).
    • Ability to view driver’s ETA (estimated time of arrival).
    • Ability to place instant request.
    • Ability to view actual fare at the end of the ride (cost to be calculated on the basis of the parameters set by the service owner).

Matching

    • Driver will be assigned automatically based on location and availability.
    • Ability to view assigned driver’s profile.
    • Ability to call/SMS the driver outside the platform for which network charges will apply.

Notifications

    • Ability to get real time push notifications:
      • Ride request acceptance
      • Driver assigned
      • Job status update like driver on the way, the driver arrived, ride started, ride completed
      • Cancellation
      • Payment

Tracking

    • Ability to track real time location of driver and view ETA (estimated time of arrival).

Payment

    • Ability to add credit card details manually or by scanning card (requires card.io integration).
    • Ability to make payments easily through integration of PayPal.

Review

    • Ability to provide ratings and feedback to the driver.

Others (Side Menu)

  • Profile: 
      • View profile –  Customer will have the ability to set/edit the profile from this section where they can view the details entered during sign up like name, address, email ID, contact number etc.
      • Edit profile –  Customer will have the ability to edit the above parameters from this section.
      • Password – Ability to set/edit password from this section.
    • Bookings – Customer can view the list of all the past and upcoming bookings via the platform with details like booking ID,  the booking details, date and time on which the request placed, patient’s name, and other additional details will be displayed.
    • Contact us: 
      • Customer can view the contact email ID and support number about the platform.
      • Customer can contact the platform outside the platform for which network charges would apply.
    • Sign out – Ability to sign out of the application.

Sign up/Login

      • Sign up via Email/Mobile number: User will have to enter the email ID/mobile number in proper email/mobile number format for sign up. User will have to select password during sign up.
  • Sign up via Facebook: User will have the ability to directly sign up via personal Facebook account. The Facebook API to be invoked and all the personal details to be fetched from Facebook account.
  • Account activation: User will receive the confirmation link the email, upon clicking the link the account to be verified and activated for accessing the services.
  • Log-in: User will have the ability to login via the email ID/mobile number and password entered during sign up. User can also log in directly via the Facebook account.
  • Remember me: User will have the ability to check on the checkbox present on the screen to allow the platform to remember the login credentials. There credentials will get saved to the backend and will automatically pops up whenever the user signs in.
  • Forgot Password: User will have the ability to reset his account password by clicking on this field. A link to be sent to the email ID for resetting the current password.

Aggregation

    • Toggle button to set service status on/off.
    • Ability to receive and view real time ride requests.
    • Ability to view job details.
    • Ability to accept or reject ride requests.
    • Ability to provide reason for rejection.
    • Ability to update job status as on the way, reached customer’s location, ride started, ride ended.

Notifications

    • Ability to get real time push notifications:
      • Ride request
      • Job details
      • Cancellations
      • Payment

Navigation

    • Ability to get directions to the pickup and drop off location.

Payment

    • Ability to view earnings via the platform.

Review

    • Ability to provide ratings and reviews to the customers.

Others (Side Menu)

 

  • Profile: 

 

      • View profile –  User will have the ability to set/edit the profile from this section where they can view the details entered during sign up like name, address, email ID, contact number etc.
      • Edit profile –  User will have the ability to edit the above parameters from this section.
      • Password – Ability to set/edit password from this section.
    • Bookings – User can view a list of all the past and upcoming bookings via the platform with details like booking ID,  the booking details, date and time on which the request placed, patient’s name, and other additional details will be displayed.
    • Contact us: 
      • User can view the contact email ID and support number about the platform.
      • User can contact the platform outside the platform for which network charges would apply.
    • Sign out – Ability to sign out of the application.

Aggregation

    • Bird’s Eye view of the platform: view online drivers.
    • Ability to manage all users: customers, drivers on one platform:
    • Ability to view all registered users.
    • Ability to verify/approve new drivers.
    • Ability to view/edit profiles of registered users.
    • CMS to manage content on the platform.
    • Ability to set/edit vehicle category.
    • Ability to set parameters for each vehicle category:
      • Base fare
      • Maximum size
      • Per minute charge
      • Per kilometer charge
      • Minimum fare
      • Cancellation fee
    • Ability to set/edit commission fee to be charged on each transactional value.

Notifications

    • Ability to send push notifications to users.

Tracking

    • Ability to view real time location of driver on map.

Payments

    • Ability to view and manage payments.
    • Ability to see accrued payments against drivers.

Review

    • Ability to view rating and feedback provided by users.

Reporting

    • Ability to generate reports on monthly/weekly basis for analysis – for users, rides, payments, with filtering and sorting ability across result columns.
    • Ability to download reports on revenue generation and filter it per user.
    • Ability to download reports for specific services and time frames.

Others

    • Ability to view payment history.

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